Accessibility Statement

Our Commitment to Accessibility

Instacky is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that everyone should be able to access our website and services with ease, regardless of ability. This commitment reflects our core values of inclusivity, innovation, and user-centered design.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Our website has been designed with accessibility in mind from the ground up. We use semantic HTML, proper heading structures, alternative text for images, and keyboard navigation support to ensure our content is perceivable, operable, understandable, and robust for all users.

While we strive for full conformance with WCAG 2.1 Level AA, we acknowledge that some content may not yet meet all standards. We are continuously working to address any accessibility issues and improve the overall accessibility of our website.

Accessibility Features

Our website includes several features designed to improve accessibility for all users. These include keyboard navigation support, allowing users to navigate our website without a mouse. All interactive elements can be accessed using standard keyboard commands such as Tab, Enter, and Arrow keys.

We provide alternative text descriptions for all meaningful images, ensuring that screen reader users can understand the content and purpose of visual elements. Our color choices meet minimum contrast ratios specified in WCAG guidelines, making text readable for users with visual impairments or color blindness.

Additionally, our website is designed to be responsive and compatible with assistive technologies such as screen readers, screen magnifiers, and speech recognition software. We use ARIA (Accessible Rich Internet Applications) landmarks and labels where appropriate to enhance navigation for assistive technology users.

Technical Specifications

The accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: HTML5, CSS3, JavaScript, and ARIA (Accessible Rich Internet Applications).

These technologies are relied upon for conformance with the accessibility standards used. We test our website regularly with popular screen readers and browsers to ensure compatibility and optimal performance.

Ongoing Efforts and Improvements

Accessibility is an ongoing effort, and we are committed to continuously improving our website's accessibility. We regularly conduct accessibility audits, both internally and with third-party experts, to identify and address potential barriers to access.

Our development team receives regular training on accessibility best practices and emerging standards. We incorporate accessibility considerations into all phases of our development process, from initial design through testing and deployment.

We also monitor user feedback and analytics to identify areas where we can improve the accessibility and usability of our services. Your input is invaluable in helping us create a more inclusive digital experience.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. We are aware of the following areas where our website may not fully meet accessibility standards, and we are actively working to address these issues.

Some third-party content or embedded media may not be fully accessible. Some PDF documents may not be fully accessible to screen readers. Some complex interactive features may present challenges for certain assistive technologies. We are working to remediate these issues and provide alternative accessible formats where possible.

Assessment and Formal Complaints

This accessibility statement was last reviewed and updated in January 2025. Our website was last assessed for accessibility compliance using a combination of automated testing tools and manual evaluation by accessibility experts.

If you are not satisfied with our response to your accessibility concern, you have the right to file a formal complaint. Please contact us using the information provided above, and we will work with you to resolve the issue promptly and fairly.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know. Your feedback helps us identify areas for improvement and ensure that our website is accessible to all users.

We aim to respond to accessibility feedback within 3-5 business days and will work with you to provide the information or service you need through an alternative communication method if the feature you are trying to access is not accessible to you.